Refund policy

Returns: We accept returns within 14 days of delivery for change-of-mind, provided the item is unworn, in its original condition and packaging. Custom or made-to-order pieces are final sale unless faulty. To start a return, contact us at [email] with your order number.

Refunds: Once your return is received and inspected, refunds are issued to your original payment method within 5–7 business days. Return shipping is at the customer's cost unless the item arrived damaged or faulty.

Faulty or incorrect items: If your piece arrives damaged, defective, or isn't what you ordered, contact us within 7 days of delivery for a free replacement or full refund, including shipping. This is in addition to your rights under Australian Consumer Law.